Returns
Free 7-day size exchange
Not quite the right fit? We offer a free size exchange within 7 days of delivery on ready-to-wear pieces (busana siap-pakai), provided they are unworn, unwashed, and returned with all original tags attached.
Fabric by the metre — final sale
Fabric sold by the metre is cut to order and is final sale — it cannot be exchanged or refunded. Please use the metre helper on each fabric page, or WhatsApp our stylist before ordering if you're unsure of quantity.
How to request an exchange
- WhatsApp us within 7 days of delivery with your order number and the size you'd like instead.
- We'll confirm the replacement is in stock and guide you on returning the original piece.
- Once we receive it — unworn, with tags — we'll send your new size.
Items returned worn, washed, altered, or without tags cannot be accepted.
