Shipping & Returns

Your order(s) will be delivered to the address you provide during checkout. Deliveries are handled by the Courier Service Company selected by you at the time of order placement.

We aim to deliver all order(s) within 3 to 7 business days from the date of purchase. (Business days are Monday to Saturday, excluding public holidays.) Once your order has been shipped, you will receive an email notification with tracking details.

Please note that while we strive to ensure timely delivery, we cannot guarantee specific delivery dates. Gulatis shall not be held responsible for any losses, costs, or damages arising from delays in delivery beyond our control.

Standard Domestic Delivery Rates (GDEX)

  • Klang Valley

    First 3kg : RM8.00, Subsequent 1kg: RM1.00

  • Peninsular Malaysia

    First 3kg : RM10.00, Subsequent 1kg : RM1.00

  • Sabah & Sarawak

    First 3kg : RM16.00, Subsequent 1kg : RM11.00

International Delivery Rates

International shipping charges are based on destination country and total parcel weight.
You may check the rates directly through GDEX’s website:
www.gdexpress.com/malaysia/reference/international-rates

Free Delivery

Enjoy free standard delivery for orders with a total purchase value of RM250 and above (excluding items requiring special delivery). For detailed information, please refer to our Shipping Info page for applicable delivery charges.

Please note that during major sale periods (such as New Year Sales, 1Malaysia Mega Sales, or Year-End Sales), order processing times may take an additional 1–2 business days due to high order volumes.

This free delivery offer is subject to change without prior notice.